Help & FAQ

Everything you need to know about ordering art from Canvas.ca Art Market

How do I order a canvas print from the gallery? +

Ordering art from our gallery is easy:

  1. Browse our gallery by Category, Colour, Popular, or New images
  2. Click on any artwork you like to view it in detail
  3. Select your preferred size, edge style, and any effects
  4. Click Add to Cart
  5. Proceed to checkout when you're ready
How long does it take for my order to ship? +

Orders typically ship within 2-3 business days after we receive your order for production. Standard shipping takes approximately 5 business days, while express shipping takes 2 business days.

How long does it take to get my canvas print? +

Production takes 2-3 business days after your order is placed. Then shipping time depends on your chosen method:

  • Standard Shipping: 5 business days
  • Express Shipping: 2 business days
Do you ship to my country? +

Yes! We ship worldwide from our studio in St. John's, Newfoundland, Canada. Shipping times and rates vary by destination. You'll see available shipping options and costs at checkout.

Free shipping within Canada on all orders over $150.00!

How do I check my order status? +

You can check your order status anytime by visiting our Order Status page. Simply enter your email address and order number to see the current status of your order.

How do I find the perfect artwork? +

We make it easy to discover art you'll love:

  • By Category - Browse art by subject like landscapes, abstracts, animals, and more
  • By Colour - Find artwork that matches your colour scheme
  • Popular - See what other customers are loving
  • New - Discover the latest additions to our gallery
  • Search - Use the search bar to find specific subjects or styles
Can I save artwork to view later? +

Absolutely! Click the heart icon on any artwork to add it to your Favourites list. You can access your saved favourites anytime from the Favourites link in the header. This makes it easy to compare pieces and come back to them later.

What sizes are available for canvas prints? +

We offer a wide range of sizes to fit any space, from small accent pieces to large statement wall art. When viewing an artwork, you'll see all available sizes and their prices. Popular sizes include 8"x10", 11"x14", 16"x20", 20"x24", 24"x36", and many more.

What is a wrapped canvas? +

A wrapped canvas (also called a gallery wrap) is when your artwork is printed on canvas fabric and stretched over a thick wooden stretcher bar frame. The canvas is stapled to the back of the frame, creating a clean, frameless look that's ready to hang on your wall. No additional framing is needed.

Will I lose any of the image with a gallery wrap? +

Unless you choose the image wrap option, we will either stretch or reflect your image around the edges of the frame, so you won't lose any of the artwork edges. You can choose from:

  • Mirror Edge: The edges are a mirror reflection of the image
  • Stretch Edge: The image is stretched around the edges
  • Color Edge: A solid color border around the edges
What types of prints do you offer? +

We offer a wide range of print options for the artwork in our gallery:

  • Canvas Prints - Gallery wrapped canvas on thick stretcher bars, ready to hang
  • Framed Prints - Your artwork professionally framed
  • Fine Art Paper Prints - High-quality paper prints
  • Canvas Photo Collages - Multiple images arranged on one canvas
  • Triptychs - Your artwork split across three panels for a modern look
Can you do canvas splits (multi-panel canvases)? +

Yes! We can create multi-panel canvas splits (triptychs, diptychs, etc.) on any artwork in our gallery. This creates a stunning modern look where a single image is divided across multiple canvas panels, adding depth and visual interest to your wall.

Can you convert artwork to black and white or sepia? +

Yes! After you select an artwork, simply choose the effect you'd like during the ordering process. We offer black and white, sepia, and other artistic effects to customize the look of your print.

What payment methods do you accept? +

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal for your convenience.

Do you offer discounts or coupons? +

Yes! We regularly offer promotions and discounts. You can enter your coupon code at checkout to apply any available discounts to your order.

Do I need an account to order? +

You can browse and add items to your cart without an account. When you're ready to checkout, you'll have the option to create an account or checkout as a guest. Creating an account lets you save your favourites, view your order history, and speed up future checkouts.

Are you really based in Canada? +

Yes! We are proudly based in St. John's, Newfoundland, Canada. All of our prints are produced and shipped from our Canadian studio.

Still have questions?

We're here to help! Send us an email and we'll get back to you as soon as possible.



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