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Help / FAQ

What resolution file do you need to print a large canvas?

Some cameras shoot at a low resolution, but the physical size of the file is large, so it can be printed 24 X 36. Some cameras will shoot at a higher resolution, but the physical file size is small. If you are unsure about your file email it to: orders@canvas.ca, and we will check it for free.

What is Wrapped Canvas?

The canvas is stretched on a thick gallery wrap stretcher bar. It is ready to hang.

Can photos from my Smart Phone be printed?

Yes. Most smart phones have great built in cameras. You can email the photo to orders@canvas.ca. When prompted what file size to send select original size, or large size.

Will I loose any of my image when you do a gallery wrap.

No. We will either stretch or reflect your image around the edge, so you do not loose your image edges.

Can you do canvas splits?

Yes. We can do multiple splits on any image.

What file formats can I upload?

.jpg, .gif, tif, or .png.

Can you convert my photo to black and white or sepia?

Yes. Simply select the affect you would like after you have uploaded your file.

What size image file is required to make the best possible canvas print?

While we specialize in working with images of all sizes, typically a file size of 2 MB or greater is enough for us to work with without needing to apply a low resolution filter.

What is the max file size that I can upload?

100 MB.

How long does it take to get my canvas print?

3-5 business day after we receive your order for production? 3-5 days for standard shipping. 2 days for express shipping.

Can you scan a picture for me?

Sure. Contact us and we will be happy to set you up.

Do you offer discounts to designers, artists, and photographers

We do, click here for more details.

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

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